Privacy Policy

Privacy Policy

Last Updated: August 8, 2026

This Privacy Policy describes how NEXAVILO (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make a purchase from nexavilo.com (the “Site”), or otherwise communicate with us.

By using our Site, you acknowledge the practices described in this Privacy Policy.

Personal Information We Collect

Depending on how you interact with our Site, we may collect information such as your name, billing address, shipping address, email address, telephone number, order information, payment-related information, IP address, device information, browser information, and your interactions with our Site.

We may also collect information you voluntarily provide when contacting customer support or communicating with us.

Payment information may be processed directly by Shopify or third-party payment providers. We may not directly store your complete credit or debit card information.

How We Use Your Personal Information

We may use your personal information to:

  • Process and fulfill orders;
  • Process payments;
  • Provide shipping and tracking information;
  • Communicate with you regarding your purchase;
  • Provide customer service;
  • Detect fraudulent or unauthorized transactions;
  • Improve our products and services;
  • Maintain the security of our Site;
  • Comply with applicable laws and regulations.

Where permitted by law, we may also use your information to send promotional or marketing communications. You may unsubscribe from marketing emails at any time by using the unsubscribe link included in those communications.

Shopify

Our store is hosted on Shopify.

Shopify provides the ecommerce platform that allows us to sell our products and services to you. Shopify may process personal information in connection with operating our online store, processing transactions, preventing fraud, and providing related services.

Your information may therefore be subject to Shopify's own privacy practices.

Cookies and Tracking Technologies

Our Site may use cookies, pixels, analytics tools, and similar technologies.

These technologies may help us operate the Site, remember customer preferences, understand how visitors interact with our store, analyze traffic, improve our services, prevent fraud, and measure advertising performance.

Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or similar technologies.

Advertising and Analytics

We may work with advertising, analytics, and marketing service providers to understand the effectiveness of our advertising and improve our customer experience.

These providers may collect information about your interactions with our Site through cookies, pixels, or similar technologies, subject to applicable privacy laws and your available privacy choices.

How We Share Personal Information

We may share personal information with service providers that help us operate our business, including Shopify, payment processors, shipping and fulfillment providers, analytics providers, advertising providers, fraud prevention services, IT service providers, and customer support platforms.

We may also disclose information when required by law, regulation, court order, or other legal process.

We do not sell personal information in the ordinary sense of directly exchanging personal information for money.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain business and financial records, resolve disputes, prevent fraud, or comply with legal obligations.

Data Security

We take reasonable administrative, technical, and organizational measures intended to protect personal information.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your country, state, or region, you may have certain rights regarding your personal information.

These may include the right to request access to your personal information, request correction, request deletion, object to certain processing, withdraw consent, or receive a copy of certain information.

To submit a privacy request, please contact us at support@nexavilo.com.

We may need to verify your identity before completing certain requests.

Children's Privacy

Our Site and products are not directed toward collecting personal information from children.

We do not knowingly collect personal information from children in violation of applicable law.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business practices, technology, legal requirements, or services.

The updated version will be posted on this page with a revised “Last Updated” date.

Contact Us

If you have questions regarding this Privacy Policy or our privacy practices, please contact:

NEXAVILO
Email: support@nexavilo.com
Website: nexavilo.com